CUSTOMER CARE CONSULTANT - GERMAN
Ireland | Major IT company
- Job Id
- 730
- Veröffentlicht am
- 29.09.23
- Startdatum
- ASAP
Job Consultant
Lynda O‘ Riordan
- +49 30 32765828
Kontaktdetails
ROLE
You will provide technical support and customer service to consumer customers. You will be required to follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as quickly and effectively as possible, recognise more complex problems and escalate accordingly.
To provide basic to moderately complex support to customers on the company
REQUIREMENTS
Fluent German and English.
Have strong organisational and administrative skills.
Previous call centre experience.
A high level of computer literacy.
A knowledge of hardware principles.
Experience of working in a pressurised, target driven environment.
A strong